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Admittance and Check-Out during COVID-19 (Coronavirus)

Home Pet Parents Admittance and Check-Out during COVID-19 (Coronavirus)
COVID-19 check in/out procedures
Dear Pet Families,

Veterinary care is an essential part of our community and we want to assure you that our hospital is open and will continue to provide services. We also want to work with you and our staff to limit direct contact in order to focus on the safety of everyone during this pandemic.

Please click on the hospital location below for the check-in process specific to that hospital.

If you are not feeling well or may be at risk of exposure to coronavirus, please ask a healthy friend or family member to transport your pet to the hospital on your behalf.

We will do our best to coordinate your visit from outside the hospital, including providing follow up instructions and taking payments. Our goal is to keep our essential services available to the communities we serve and be there for you and your pets. Thank you for your cooperation and for doing your part in helping to keep pets and people safe. We anticipate our phone lines will be busier than usual, and therefore, we appreciate your patience!

Sincerely,

The Health Care Team at
VCA California Veterinary Specialists

Carlsbad
Murrieta
Ontario
Carlsbad
Curbside Check-In Offered Monday – Friday, Weather Permitting

For those with appointments, picking up pets, and/or medication
Upon arrival please use our Curbside Check-In
For weekends and during inclement weather please remain in your car and call the Front Desk:
(760) 431-2273

FOR EMERGENCIES Please Remain in Your Car and Call the Front Desk: 760-431-2273

Get Directions to Carlsbad
Murrieta

Upon arrival at the hospital, please remain in your vehicle or outside the hospital and call us: 951-600-9803

  • After receipt of the call, we will check you in as soon as possible from outside the hospital.
  • If you are at the hospital to pick up food or medication, please remain in your car outside the hospital and call the front desk. We will deliver your order to your car as quickly as possible.
Get Directions to Murrieta
Ontario

Upon arrival at the hospital, please remain in your vehicle or outside the hospital and call us: 909-947-3600

  • After receipt of the call, we will check you in as soon as possible from outside the hospital.
  • If you are at the hospital to pick up food or medication, please remain in your car outside the hospital and call the front desk. We will deliver your order to your car as quickly as possible.
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